I have a few suggestions I would
like to make.
The first and most important is a
safety issue in the parking lot traffic flow. Upon entering the main
road off of the highway and then passing the employee parking lot and
golf course, you make a right into the main entrance of the casino.
The new parking lot is a great addition, however, as you make that
immediate left turn after the travel described in the previous
sentence and are now entering the new parking lot, there are three
lanes of travel in/out of the parking lot that very dangerously
converge at one juncture and need at the very least a large yield
sign if not stop signs for those exiting the lot. I t may not be a
bad idea to make this an entry one way entrance only. Even with my
awareness to this fact, I have nearly been hit on several occasions,
as well as I have witnessed others almost hit here to upon my entry
or exit as I was close enough behind to observe this happening. I
think an ounce of prevention here is well worth a pound of cure and
will accommodate even safer travel and a better stay for your
patrons.
Concerning the coffee bar I have
several recommendations. Lids would be nice for all the cups and
prevent spillage in your beautiful slots and card room, as well as
prevent burns from the very hot, but delicious, coffee. Also, you
have removed the real half and half in favor of International
Delights creamer, which is a non dairy product that a lot of folks
are very sensitive too, especially concerning the kidneys. Look this
up for yourself and you will see that this is a concoction of nothing
more then fats and milk extracts (even though it is a non-dairy
product, caseinate, an ingredient in all of these creamers, comes
from milk or other dairy products), and although convenient, the
taste is lacking compared to real half and half and chalky to many
folks, and again is a real health concern, especially with the
elderly who are a large part, percentage wise, of your patrons. It
makes my kidneys hurt badly and I am only 46 and ceased using this
“garbage” over 20 years ago ! Lastly concerning the coffee bar, a
small island just in front of this area about 8-10 feet away made of
a matching counter top surface would make an excellent drink prep
area for the tea, coffee creamer, sugar, etc. , napkins, and lids,
and would make this area much safer and less congested.
Here are some link to share and
consider about the coffee creamers. Please do read them and take them
to heart, literally, as the health benefits / deficits are profound.
Also understand that labeling guidelines allow improper reporting of
these amounts of poor ingredients often because they are in miniscule
amounts per serving as packaged, but we all know nearly everyone uses
several of these containers which when properly accounted for in
nutrition add up to many more calories, trans, fats, and other
ingredients like emulsifiers and preservatives that are very
detrimental to our health.
This is perhaps an even more
informative link.
I enjoy Rocky Gap very much, as I live
in Cumberland and help promote it often to local friends, burt even
more so to my friends from Northern Virginia, where I grew up.
I appreciate that you seem to listen to
your patrons suggestions and often reward excellent ideas from
others, however my main concerns are health and safety, and nothing
shows patrons you care more then only offering the finest options
upon their respective visits, as you do with the finest golf course,
excellent buffets and food choices, as well as fantastic
accomodations.
Thank you for your time and
consideration with my personal observations and suggestions, and
welcome to our area where we are all working together, striving, to
make this a great place for families to travel, live, play, and enjoy
a lot of live entertainment.
Lastly, I really enjoyed the Kix
concert, and I am myself a musician. Artists, and scientist too. This
area is rich with great musical acts, like Kix, of course, or Grand
Ole Ditch, or Hatestick, Lady Invidia ( a huge local following) and
so many others, like The Cramer Brothers (Dean is a friend, a former
member of Kix, and Funny Money (Steve Whiteman's band, the Kix
singer)), and a plethora of others.
I want to organize a festival and was
curious if you have access to using the large stage near the camping
lots. As a musician, and a local vocal and active citizen in this
area and artist too, I know a lot of these folks and would enjoy
helping to organize and lead a group from your fine resort to help
make this happen.
I work for a local attorney, I record
and write my own music, I have been honorably published by The United
States Department of Energy, I have volunteered at Del Fest and even
Sunflower Fest which was at Rocky Gap, and I am closely tied to many
excellent organizations and people that are “go getters”.
I know the vendors and political
leaders in this area which are easy for me to communicate with at any
time as well. I also know many folks very high up in the musical
industry that may be beneficial to a large concert as well.
I would love to be a part of organizing
this dream that I have, and for me it would be all about sharing the
art that I love at the finest venue in Western Maryland, and even
perhaps the entire east coast. Unfortunately, this area has been
largely under utilized, however it has a rich history and a revival
of sorts, and perhaps even regular events, would do nothing but
further promote your resort and casino.
I may be reached at 301-722-xxxx h or
240-979-xxxx cell, both having voice mail, or an email (sometimes
the best way to reach me) at rokkinroll@gmail.com.
Again, I appreciate your considerations
on a plethora of topics I have presented and I appreciate you
furnishing a wonderful resort casino that has taken a burden from our
state and turned it into a business that draws many from out of
town,offers jobs to our local citizens, and helps to fund college
scholarships for local students so very deserving.
John S. Swygert
